How can we help?
Questions, bug reports, feature ideas or billing help. Real replies from the person who builds Gymbound.
Email us
The fastest way to reach us. We aim to reply within 2 business days.
ashirali4444@gmail.comTo help us help you, include your iPhone model, iOS version and app version (Gymbound → Settings, at the bottom), plus a screenshot if something looks wrong.
Send a message
Common questions
My reminders aren't showing up
Open iPhone Settings → Notifications → Gymbound and make sure Allow Notifications is on. For Brutal mode, also turn on Time Sensitive Notifications, and check that your Focus mode allows Gymbound. Then open Gymbound once so it can reschedule your reminders.
The widget isn't updating
Widgets are refreshed by iOS. Open the Gymbound app once to refresh the schedule. If it still looks wrong, remove the widget and add it again. Low Power Mode can delay widget updates.
How do I restore my Pro purchase?
Open Gymbound → Settings → Restore Purchases while signed in to the same Apple ID you used to buy Pro.
How do I cancel my subscription?
Go to iPhone Settings → [your name] → Subscriptions → Gymbound → Cancel Subscription, at least 24 hours before your renewal date. You can also use apps.apple.com/account/subscriptions. Deleting the app does not cancel it.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose Gymbound.
My data isn't syncing between devices
Make sure iCloud sync is on in Gymbound Settings on each device, that you're signed in to the same Apple ID, and that iCloud Drive is enabled. Sync can take a few minutes.
My Apple Watch shows an old schedule
Open Gymbound on your iPhone with your watch nearby and connected. The watch shows when it last synced and will ask for a refresh if it needs one.
How do I delete my data?
Deleting the app removes all data on your device. To remove iCloud data, go to iPhone Settings → [your name] → iCloud → Manage Account Storage → Gymbound. See our Privacy Policy.